Shipping & Return

Welcome to the Shipping & Returns policy of Rangoons. We aim to provide you with a seamless shopping experience, including transparent shipping procedures and hassle-free returns. Please review the following information carefully to understand our policies.

Shipping Policy

  • Processing Time: Orders are typically processed and dispatched within [number] business days from the date of purchase. However, please allow for additional processing time during peak seasons or promotional periods.
  • Shipping Methods: We offer several shipping options to accommodate your needs, including standard and expedited shipping. Shipping costs and delivery times vary depending on your location and selected shipping method.
  • Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the estimated shipping costs at checkout before completing your purchase.
  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

Return Policy

We want you to be completely satisfied with your purchase from Rangoons. If you are not satisfied for any reason, you may return eligible products within [number] days of receipt for a refund or exchange, subject to the following conditions:

  • Eligibility: To be eligible for a return, the product must be unused, undamaged, and in its original packaging with all tags and labels intact. Some products, such as perishable goods or personalized items, may not be eligible for return.
  • Return Process: To initiate a return, please contact our customer service team at info@rangoons.shop with your order details and reason for return. Our team will provide you with further instructions on how to return the product.
  • Return Shipping: Unless the return is due to our error or a defective product, you will be responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe and timely return of your product.
  • Refund Process: Once we receive your returned product and verify its eligibility, we will process your refund to the original form of payment within [number] business days. Please note that shipping costs are non-refundable, and the refund amount may be subject to deductions for return shipping costs or restocking fees, if applicable.

Damaged or Defective Products

In the rare event that you receive a damaged or defective product, please contact our customer service team immediately at info@rangoons.shop. We will work with you to resolve the issue promptly, whether through a replacement, exchange, or refund.

Contact Us

If you have any questions or concerns about our Shipping & Returns policy, please don't hesitate to contact us at info@rangoons.shop. Our dedicated customer service team is here to assist you and ensure your shopping experience with Rangoons is nothing short of exceptional.